We have been working with our Security Certificate provider to come up with a safe solution that will support older mobile device operating systems.

If you have had issues connecting with our API, please try again with the https:// prefix in the TrackIT Scan settings.

If you have any questions or need further help with this issue, please give us a call.

The TrackIT Team,
(801) 737-5555

Thank you for being a valued TrackIT customer. We’re excited for the year ahead and are continuing to invest in enhancements that improve reliability, security, and ease of use.

Please let us know if there is anything we can do to assist you with the system.

The TrackIT Team,
(801) 737-5555

TrackIT Scan version 5.2.1 is now available from the App Store. This version has updated scanning functionality for your device’s built in camera. It also corrects the issues that were noted from the previous release that came out last week.

Here is a link to the update if you need it:

https://apps.apple.com/us/app/trackit-scan/id1271243418

If you want to install this version on an Android Device, follow the instructions found here:

https://trackitpackage.com/download/TrackITScanAndroidInstall.pdf

Please reach out to our Support Team if you have any questions or concerns.
(801) 737-5555